Key Features in Applications Manager 9

• Oracle E-Business Suite Monitoring: ManageEngine Applications Manager's Oracle E-Business Suite monitor enables you to monitor the availability and performance of your Oracle EBS Setup, from a centralized web console.
• Custom Dashboards:ManageEngine Applications Manager allows customers to create custom views of Performance metrics that are important from the oranization's point of view

Other upgrades include:

• Microsoft SQL Server database back-end support.
• Enhancements in server monitoring.

•  AS400/iSeries Monitoring : Ensure the jobs, spools, sub systems and other components in your AS400 environment works smoothly. Includes ability to administer the AS400.
•  SAP CCMS metrics : This capability adds to the existing SAP performance monitoring ability. With this new feature you can monitor custom parameters exposed by SAP Business Applications like SAP CRM, BI etc and get more mileage out of your SAP deployment.
•  LDAP, DNS and FTP/SFTP Service Monitors : This helps understand the quality of service of critical Internet Services that are used by your customers.
•  Add Custom Monitor Types :  If you have some application not supported by Applications Manager, this capability will help you bridge that gap. This also provides  ability to add custom scripts, integrate custom Java, .NET. C# and other code that your development team could write for you.
•  Database Query Monitor : This helps the IT Admin add business intelligence in to Applications Manager and provide business managers with a graphical view about business performance in addition to technology performance. This can also helps your database administrator to add custom SQL queries for getting additional performance metrics.
• Flash-based Graphical view, called Business View to give better visibility on application dependency was added.
• With Network Monitoring Connector, integration with comprehensive Network Monitoring Tool, ManageEngine OpManager is complete.
•  Out of the box support for performance and availability monitoring of IBM WebSphere MQ, SilverStream, Microsoft Office Sharepoint Server, GlassFish Server , Sybase was added
•  Report Enhancements - Availability and Health Reports - Critical Snapshot, History reports added; Availability Trend Report, Outage Comparison Report added
•  Ability to configure Business hours for reports added. Provision for enabling and disabling attribute reports added.
•  Additional metrics such as Hour of day, Day of week, Statistical and Heat chart report tabs in 7,30 History data added

Now, you can register yourself for receiving a free copy of Aberdeen Group's Report:
Monitoring the End-User Experience - Improving Business Performance through Application Management.

The findings in the report will demonstrate how a converged technology and business perspective can improve performance management for applications critical to business performance, employee productivity and customer experience.

Susan

ManageEngine Applications Manager also supports monitoring various Oracle Applications, IBM Applications, packaged applications like Exchange Server and is a Server monitoring tool. The server monitoring capabilities also helped the administrator know the utilization and performance of various resources in their network.

Read the full content of the white paper Application Performance Management for Enterprise Applications.

Some excerpts and Table of content of the white paper is quoted below.

ManageEngine Applications Manager was awarded Best in Datacenter Management.

"Again this year our readers have voted on the technology and services that they've found to be superior and would recommend to their peers," said Rake Narang, editor-in-chief, Network Products Guide. "All of the editors here at Network Products Guide congratulate ManageEngine as our readers voted ManageEngine Applications Manager and Desktop Central as the best in their individual categories. ManageEngine's commitment to providing easy-to-use, affordable, yet powerful management software is exactly what IT administrators are looking for today."

"These awards go to the best technology products every year and we are honored that ManageEngine Applications Manager and Desktop Central have gained the trust of Network Products Guide readers around the world," said Girish Mathrubootham, vice president, ManageEngine. "We are committed to meeting our customers' needs by continually growing our family of installed and hosted management applications, and by keeping our prices low while increasing application capabilities and benefits."

To learn more, visit www.networkproductsguide.com.

Way to Go!!! ;-))

Susan

Applications Manager 8.6 Released!

Applications Manager 8.6 is released with enhanced report generation and new features being added. These new features include

• SAP CCMS
• AS400/iSeries Server
• LDAP Server
• DNS service
• FTP and SFTP service

Monitor and Manage AS400 iSeries Server

With the release of Applications Manager 8.6, you can now monitor the availability and performance IBM AS400 iSeries server. Through Applications Manager, you can not only monitor the status of the server, jobs running in the server, monitor spool’s metrics but also be able execute non-interactive commands through the Admin console. This provides you the ability to be able to identify any performance related issue quickly and troubleshoot it.

AS400 Monitoring

AS400 Server Status

AS400 Jobs Overview

As400 Admin console

Monitor SAP Components

With 8.6 version, you can monitor the performance of vairous SAP components like SAP Business Intelligence (BI), SAP Customer Relation Manager (CRM), SAP Supply Chain Management (SCM) etc using CCMS through Applications Manager web console.

You can now monitor each components

• Connection Time
• Performance Metrics
• Status and Log attributes

This allows user to effectively monitor these ERP services.

SAP CCMS Overview

Generate Reports Faster

Applications Manager has now faster and more initiative report section which allows user to view reports and be able to generate them quickly. This report tab allows user view by various types thus giving better understanding to the number of monitors he/she configured using Applications Manager. The user can also view individual report of each monitor configured which helps the user to understand the performance trend of a particular monitor. Enhanced 7/30 reports also help the user in various ways to analyze and decipher the results quickly.

Enhanced 7-30 reports

The heat charts provide a distinct understanding between the same types of monitors configured with similar threshold values. The statistical report allows user to understand the end-results quickly and allows him/her to take action quickly. The day of week and hour of day reports provide hour-by-hour data thus providing an in-depth analysis of the data that is being gathered. With such improvements, the user can now monitor any number of IT resources effortlessly.

So why don’t you go ahead and give Applications Manager 8.6 a try? You might see the difference!

For those who are already using Applications Manager, upgrade your software by applying the service pack.

The admin should be able to monitor specific key performance metrics (KPI) from these databases to find out if the processes executed by the software application are error-free. The admin should be able to find out the performance of the query that is being executed. The performance of the query is calculated by the amount of time taken by the query to execute and return value. If the query execution time is above a certain pre-assigned threshold, then the admin should immediately alerted that there has been some issue with the performance of this particular query. The admin can then take action to improve the query of the database and ensure that the application is running smoothly.

Using Database Query Monitor in Applications Manager, the admin will be able to do the exact same thing. In addition, instead of just being notified of a performance related issue with the query, the admin can assign certain actions related to the alert and thus automating the whole process. While the admin will get notified of certain error in the performance of a query, Applications Manager executes appropriate action assigned with the alert and ensure that the performance of the processes remain high. The admin can also enable reports for various queries that is being monitored and also schedule reports accordingly.

For more information about Database Query Monitor, click here. This is available from 8.5 version of Applications Manager, which you can download it here.

Over the last decade or so, IT Management too has evolved. From merely monitoring the network and servers to application monitoring, to end user experience monitoring and fault management to performance management to Business Services Management.

There are lots of point products that can help manage the Network, Servers or Applications etc. Each of these market segments too have matured to a level where the IT Team finds real value.

Now how can you improve your existing investments ? Invest in products and solutions that have a vision to provide an integrated management solution which help different groups in IT organizations to collaborate towards a common end goal - Delivering better Business Applications. Empower your IT Management capabilities by investing in products and technologies that integrate.

ManageEngine today can help you gain more value with mature tools that also integrate to provide greater value.

One of the recent announcements from ManageEngine is the integration of the various Network Monitoring capabilities by ManageEngine OpManager that spans across Fault and Performance Management of Core network equipment to monitoring VOIP and Network Change and Configuration Management.

Similarly early this year, the integration of ManageEngine Applications Manager and ManageEngine OpManager via the Network Monitoring connector would help IT Teams to have a better perspective of  the servers, databases, application servers and the Network.

With this integrated Integrated Server, Application and Network Monitoring ManageEngine Applications Manager will provide availability and performance monitoring for applications and databases, while ManageEngine OpManager provides the same for the network. This information is then provided in a single dashboard  for the IT Administrators and Managers to make better informed decisions.

Well, is It not time to do to IT what IT did to Your business ?

Checkout the new AddOns released, to ensure your business gets more value for the buck, especially in the times of a slowing economy.

Gibu
Twitter :  @Gibu_

In the ManageEngine Euro Roadshow we had the opportunity to meet many customers and prospects. We came across some interesting usage scenarios among our customers.  Monitoring KPIs was one of them.

Wikipedia defines KPI as indicators that help an organization define and measure progress toward organizational goals.  Also the day to day monitoring of these Key Performance Indicators is called Business Activity Monitoring.

Our script monitoring capability was used by many to monitor KPIs that gave them the visibility about how their business was performing. This along with the infrastructure monitoring capability helped them really understand how IT was impacting their business.

Why talk about KPIs now ?

Well, in the release 8.5, Karthi talks about Database Query Monitoring. This is another powerful capability that can help you monitor business metrics and have custom views created for your Managers.

Let us take an example of a vendor that provides software services to public car parking facilities.

They make sure the automated ticket issuing machines perform well and issue tickets appropriately. In this particular scenario, the administrator can also do one additional thing :

Monitor Business Metrics. By monitoring these business metrics, the company can understand how many cars come in and go out of the parking lot, how long cars are parked on an average, how many short stays, long stays, avg time for free parking etc happen. This gives them more visibility so that they can improve their services.

Happy Diwali !

Gibu
Twitter :  @Gibu_

ps : Diwali is the “festival of lights” in India.