In the ManageEngine Euro Roadshow we had the opportunity to meet many customers and prospects. We came across some interesting usage scenarios among our customers. Monitoring KPIs was one of them.
Wikipedia defines KPI as indicators that help an organization define and measure progress toward organizational goals. Also the day to day monitoring of these Key Performance Indicators is called Business Activity Monitoring.
Our script monitoring capability was used by many to monitor KPIs that gave them the visibility about how their business was performing. This along with the infrastructure monitoring capability helped them really understand how IT was impacting their business.
Why talk about KPIs now ?
Well, in the release 8.5, Karthi talks about Database Query Monitoring. This is another powerful capability that can help you monitor business metrics and have custom views created for your Managers.
Let us take an example of a vendor that provides software services to public car parking facilities.
They make sure the automated ticket issuing machines perform well and issue tickets appropriately. In this particular scenario, the administrator can also do one additional thing :
Monitor Business Metrics. By monitoring these business metrics, the company can understand how many cars come in and go out of the parking lot, how long cars are parked on an average, how many short stays, long stays, avg time for free parking etc happen. This gives them more visibility so that they can improve their services.
Happy Diwali !
Gibu
ps : Diwali is the “festival of lights” in India.
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Its that time of the year again! We are happy to inform you that Applications Manager 8.5 is released. We have been receiving some positive feedback from customers and we were able to incorporate those feedback into the product. With 8.5 release, Applications Manager will now have out-of-the-box support for Database Query monitoring and Active Directory monitoring.
Database query monitoring will enable the user to check the status of a particular database by executing a query. He/she will also be able to monitor specific queries execution time which will enable them to find out any issue caused due its lag.
The most awaited feature, Active Directory monitoring is now fully supported by Applications Manager. With this feature, the user will be able to monitor some of the key performance metrics such as Kerberos Key Distribution Center Service monitoring, DNS Client Service monitoring and Net Logon Service monitoring. Applications Manager provides performance statistics such as availability and response time of Active Directory services. It also monitors NTLM authentications and Replication Traffic In/Out statistics (in Bytes). In addition it monitors System and Performance Counter monitor in Active Directory monitor.
Applications Manager 8.5 now incorporated a new view called the ‘Business View‘. Business View provides a clean graphical representation of the business IT infrastructure. It allows the user to embed the view into intranet websites, provides a direct understanding of which particular monitor(s) down for a particular monitor group. It can also be customized according to the various needs of the user.
Check out the Release Notes and Issues fixed in 8.5.
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