Ever wanted to move quickly from the Free Edition to Professional Edition without losing out on your existing data and preferences.
Here’s an easy way to do it.
- Navigate to the ‘Support’ tab in your web client.
- Locate the Product Information section.
- Click ‘Evaluate’
That’s it. You will be moved to the 30-day trial version of the Professional Edition immediately. What’s more, all your data and preferences will not be disturbed. They will remain exactly the same. You can start using the evaluation copy right away.
Well, what do you think of this? Can’t get any simpler, isn’t it? 
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Our support team is feeling very elated now..
The reason: A customer felt really happy with the way our support team had responded and blogged about it too. Mauricio Freitas says
| Quote: |
| Today I received a second phone call, from 6pm through 8:10pm - that’s more than two hours on an international phone call. Using WebEx their developers looked through the application database, tested the issues, applied a fix and put the application to work again.How is this for an excellent support service for a customer using their free version? |
Have the full read of the blog at GeekZone
Special Thanks to you..Mauricio Freitas !
Just wanted to reiterate the quote we have at AdventNet’s About Us page
A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.
- Mahatma Gandhi
Susan
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