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Newsletter - August 2010 |
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August Patches of Microsoft Patch Tuesday is Supported in Desktop Central
Aug 11 2010 05:16:06 AM
Posted By :
ananthv
Comments (0)
Microsoft's August Patch Tuesday bulletins are now supported by Desktop Central. The patch assessment team at Desktop Central has tested all the patches pertaining to 14 bulletins and have updated their online patch database. The bulletin IDs that are supported include MS10-046 to MS10-060. Synchronize the vulnerability database to get these patches installed.
Note: Some patches of bulletin MS10-060 that pertains to Microsoft Silverlight will not be supported in Desktop Central
Deployment Priority (Courtesy: MSRC Blog )
For any assistance on patching feel free to contact desktopcentral-support@manageengine.com
Happy Patching.
cheers,
Note: Some patches of bulletin MS10-060 that pertains to Microsoft Silverlight will not be supported in Desktop Central
Deployment Priority (Courtesy: MSRC Blog )
For any assistance on patching feel free to contact desktopcentral-support@manageengine.com
Happy Patching.
cheers,
Advance Notification of Microsoft Patch Tuesday for August 2010
Aug 08 2010 11:42:09 PM
Posted By :
ananthv
Comments (0)
Microsoft released an advance notification for their August 2010 patch Tuesday. Microsoft will release 14 security bulletins on August 10th addressing 34 vulnerabilities.
- Ten of the bulletins affect Windows; of those, five are rated as Critical and five are rated as Important.
- Two bulletins affect Microsoft Office; of those, once is rated Critical and the other as Important.
- One bulletin, which is rated as Critical, affects both Windows and Internet Explorer.
- One bulletin, which is rated as Critical, affects both Windows and Silverlight.
Cheers!
Konnichiwa Tokyo
"Mina-san Konnichiwa. gomenasai, nihongo wakarimasen" that means "Hello everyone. Sorry. I don't speak Japanese". Those were the only words I could learn before the presentation. ITSMF was a focused event in Japan, it had a lot of participants but actually a few exhibitors. However, the who's who in ITSM were there. It was a little different compared to the trade shows in the US because here I got to know that people take time to understand vendors and then commission a team or third party to evaluate software.
(Copyright© All right reserved itSMF Japan)
7 Point Approach to Effective ITSM
I chose a simple 7 point approach to help business with a clean ITIL implementation. In the Google era, glut of information seems to be problem. IT Managers and IT staff are confused with too much of information from vendors, ITIL trainers, and consultants. My presentation focused on some what people should focus on and how to keep the implementation simple.
- Where should I start?
- What are the key processes to start with?
- How should I move forward?
- Managing the first roadblocks
- Choosing the right team and tasks
- Managing Failures
- The Main Thing
Examples from customer environments and how they were able to successfully roll-out ITSM in a short span of time, was well received.
ITSM vendors on SaaS
There are a very few vendors offering ITSM on SaaS in Japan. We were glad to present ManageEngine ServiceDesk Plus on the cloud - Beta . Although there was lot of excitement over the cloud offering, most of the businesses were in the evaluation phase. I believe that its a matter of trying it out personally to be sure. For a long time, I thought I will not like Japanese food, until I tried it.
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Desktop Central Supports Microsoft's Out-of-Band Security Bulletin, MS10-046
Aug 02 2010 10:45:04 PM
Posted By :
ananthv
Comments (0)
Microsoft, on Monday, 2nd August 2010, released an out of band security bulletin MS10-046 to address a vulnerability in the handling of shortcuts. The vulnerability affects all current versions of Windows XP, Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2.
The patches pertaining to this bulletin have been tested by our patch assessment team and the online patch database have been updated with these patches. You can update the patch database at your local Desktop Central installation to install these patches.
Cheers!
The patches pertaining to this bulletin have been tested by our patch assessment team and the online patch database have been updated with these patches. You can update the patch database at your local Desktop Central installation to install these patches.
Cheers!
ManageEngine Desktop Central - July 2010 Newsletter
Jul 21 2010 08:15:32 AM
Posted By :
ananthv
Comments (0)
Greetings from ManageEngine Desktop Central
We are happy to announce the availability of latest hotfix to Desktop Central 7 - Build 70117. Here's the complete list of enhancements & bug fixes from the previous hotfix:
Enhancements & Bug Fixes
Enhancements
- Hardware details of CDROM Drive, USB Controller and USB Hub will now have an additional column indicating the reason for the hardware error, if any.
- Option to grant/revoke remote access to the database used by Desktop Central for users to retrieve the data for reporting purposes has been included.
- Patch engine has been optimised for large networks.
Bug Fixes
- Distribution Server patch replication issue has been fixed.
- Issue in performing double-click actions twice on the Remote Computer when using Java Viewer has been fixed.
- Num Lock key issue on the Remote Computer when accessing it using the Activex viewer has been fixed.
You can download the hotfix and install as per the instructions provided there.
To download complete product, which includes these enhancements, visit our website.
Patch Engine Optimized to Improve Performance
The Patch Engine of Desktop Central has been optimized to improve the performance by reducing the CPU usage. This will considerably reduce the load on the Server, which can be used to run any additional applications.
What's Cooking?
The features in our roadmap that are currently under development include:
- Approval Mechanism for Automatic Uninstallation of Prohibited Software Details>>
- Automating Software Deployment Details>>
- Active Directory Authentication - Logging into Desktop Central client will be authenticated via Windows Active Directory
Add Requirements to Product Roadmap
You can add your new feature requirements on Desktop Management to our roadmap. We will prioritize and include them in our subsequent updates. Visit our Roadmap and add your requirements.
Microsoft Patch Tuesday - July 2010 Patches Updated in Desktop Central
Jul 14 2010 04:28:15 AM
Posted By :
ananthv
Comments (0)
Microsoft has released 4 new security bulletins for the July 2010 edition of patch Tuesday. These 4 bulletins address 5 vulnerabilities.
Our patch assessment team has completed the testing of the following security bulletins and updated the Central Repository Server.
MS10-042, MS10-043, MS10-044, and MS10-045
Synchronize the vulnerability database in the desktop central web console under the Patch Mgmt tab to update the local database.
Deployment Priority (Courtesy: MSRC Blog )
In addition to this month patch releases, Microsoft has also re-release their MS10-024 bulletin. The patches of this re-release has also been updated in Desktop Central.
For any assistance on patching feel free to contact desktopcentral-support@manageengine.com
Happy Patching.
cheers,
Deployment Priority (Courtesy: MSRC Blog )
In addition to this month patch releases, Microsoft has also re-release their MS10-024 bulletin. The patches of this re-release has also been updated in Desktop Central.
For any assistance on patching feel free to contact desktopcentral-support@manageengine.com
Happy Patching.
cheers,
Adobe Releases Security Update for Adobe Reader and Adobe Acrobat
Jun 29 2010 09:08:06 PM
Posted By :
Rajesh R
Comments (0)
Today Adobe releases a security update for Adobe Reader and Adobe Acrobat to address the critical vulnerabilities which including CVE-2010-1297referenced in Security Advisory APSA10-01, could cause the application to crash and could potentially allow an attacker to take control of the affected system.
Adobe recommends users of Adobe Reader 9.3.2 and earlier versions for Windows, update to Adobe Reader 9.3.3. (For Adobe Reader users on Windows, who cannot update to Adobe Reader 9.3.3, Adobe has provided the Adobe Reader 8.2.3 update.) Adobe recommends users of Adobe Acrobat 9.3.2 and earlier versions for Windows update to Adobe Acrobat 9.3.3. Adobe recommends users of Adobe Acrobat 8.2.2 and earlier versions for Windows update to Adobe Acrobat 8.2.3.
Affected Software Versions :
Adobe Reader 9.3.2 and earlier versions for Windows, Macintosh, and UNIX
Adobe Acrobat 9.3.2 and earlier versions for Windows and Macintosh
Adobe Acrobat 9.3.2 and earlier versions for Windows and Macintosh
For more details APSB10-15
-Rajesh
Hi
You may encounter Java update failures with the below given two reasons.
The technical reason behind this is, the JQS (Java Quick Starter service). A process called jqs.exe will run in the background in order to allow quick start-up of Java applications. It would be loaded immediately after the Windows startup. Due to this process which is running already on the client computer, the Java update fails.
More on Java quick starter service .
How to resolve?
While deploying the Patches, you need to select 'Install during computer startup' from 'Install Options' in 'Deployment Settings'. (Install Patch Configuration -> Deployment Settings in Step 2: -> Install Options: -> Install during computer startup)
It ensures that java update starts before the JQS and hence the update won't fail.
Trust this helps.
Regards
Romanus
You may encounter Java update failures with the below given two reasons.
- Time out or
- Error occurred while processing the configuration
The technical reason behind this is, the JQS (Java Quick Starter service). A process called jqs.exe will run in the background in order to allow quick start-up of Java applications. It would be loaded immediately after the Windows startup. Due to this process which is running already on the client computer, the Java update fails.
More on Java quick starter service .
How to resolve?
While deploying the Patches, you need to select 'Install during computer startup' from 'Install Options' in 'Deployment Settings'. (Install Patch Configuration -> Deployment Settings in Step 2: -> Install Options: -> Install during computer startup)
It ensures that java update starts before the JQS and hence the update won't fail.
Trust this helps.
Regards
Romanus
Posted Under :
Technology
In the Asset Lifecycle once an aging asset begins to hamper productivity, the organization needs to have a formal end of life strategy in place concerning final disposition. Final disposition is clearly more complex than simply throwing a desktop out with the trash. There are several issues and recycling options to mull over that go beyond getting rid of the old machine and receiving a new desktop. These issues include:
- Can the machine be moved to another end-user with fewer needs?
- Conversely, is there another machine in the Agency that will meet this end-user’s needs?
- Even if the asset is obsolete, what about the parts, both hardware and software?
- Can the licensed software be used on other assets?
- Can the parts be relocated within the organization?
- Is there any proprietary information on the machine?
- Who erased the information on the machine?
- Can the asset be donated?
- If the asset is donated, what happens with the licensed software?
- What process is in place to ensure proper final disposition of donated assets?
- Who certified that all the information on the hard drive was erased?
- Does your Agency have e-waste recycling contracts in place?
All of these questions need to be answered in the ITAM organism you have in place.
When assets are leased it is just as vital to have an end-of-life strategy in place. Paying out huge penalties can shrink the savings associated with leasing when lessors are not notified before the end of the asset disposition; an ITAM system in place can make available a reminder when notification of the lessor is due, tell you where the leased assets are installed or being stored, and evaluate their original and current configuration.
Corp